Operations Manager
Maine Public Health Association
Posted: Tuesday, February 18, 2025
Salary: $50,000-65,000
About Maine Public Health Association
Maine Public Health Association is the state’s oldest, largest, and most diverse association for public health professionals. We represent more than 800 individual members and 70 organizations across the state and are actively growing. As a statewide nonprofit association, we advocate, act, and advise on critical public health challenges, aiming to improve the policies, systems, and environments that underlie health inequities – but which also have potential to improve health outcomes for all people in Maine. We are not tied to a national agenda, which means we are responsive to the needs of Maine’s communities, and we take that responsibility seriously.
The mission of MPHA is to advance the health and well-being of all people and places in Maine. MPHA is a statewide, non-profit membership organization that promotes health in Maine through advocacy, education, partnerships, and support for the public health workforce. MPHA implements the following strategies to achieve its mission:
- Provide leadership in public health;
- Advance local, state, and federal public health policy;
- Promote and provide public health training and education; and
- Recognize model programs and public health leaders in Maine.
MPHA has three full-time staff members and a committed 17-member board.
About the Position
Reporting to the Associate Director, the Operations Manager will be responsible for overseeing MPHA’s membership recruitment and management, programming and events, and workforce development and training efforts. The incumbent will work closely with other MPHA staff, board members, association members, partners, and other stakeholders.
Membership Recruitment and Outreach (25%)
- Identify and recruit new members to the organization, including tabling at partner events.
- Maintain MPHA’s membership database, including updating members’ contact information, tracking membership, culling outdated information, and preparing reports.
- Process member renewals, including oversight of invoicing and renewal notices, and follow up with non-renewing members.
- With Associate Director, develop and manage annual membership outreach and recruitment budget.
- With Board Membership Committee, develop an annual growth plan for both individual and organizational memberships.
- Prepare recruitment and outreach materials for prospective members.
- Maintain mailing list accuracy for newsletter and membership subscriptions.
- Represent MPHA at external partner and coalition meetings as needed.
Membership Engagement and Programming (25%)
- With Associate Director, develop and manage annual budgets for membership activities.
- Plan, manage, and coordinate a variety of member engagement opportunities, including National Public Health Week, Speak for Health, and networking events.
- Serve as staff lead for MPHA’s member sections, including working with member co-leads to: facilitate meetings, develop member section goals, and implement projects (such as webinars, policymaker town halls, and policy statements).
- Oversee MPHA’s Mentor Program, including processing applications and matching pairs, conducting a mid-year check-in, and developing and implementing Mentor Program events.
- Conduct and analyze a bi-annual member survey.
- Organize semi-annual (June and December) Member Meetings (virtual).
Training & Education (25%)
- Work with MPHA’s Executive Director to coordinate MPHA’s annual meeting: budget, development, and implementation.
- Lead the Conference Planning Committee, including overseeing the abstract solicitation and review process, communicating with presenters, procuring vendors, preparing event communications, and managing during-event coordination.
- Develop and oversee the annual training calendar, including identifying topics and speakers, and preparing course maps and promotional materials.
Communications (15%)
- Prepare monthly Member Digest.
- Maintain MPHA’s website with current and relevant information related to memberships and events, including organizational members, benefits, and programming.
- Assist Associate Director with MPHA’s monthly newsletter, social media posts, and action alerts.
General Administration (10%)
- Staff Board Membership Committee and prepare reports for Board of Directors’ meetings.
- Staff the day-to-day management of MPHA’s membership activities, including overseeing membership database, processing new members and renewals, and answering membership inquiries.
- Manage MPHA’s job board; review and process job posting requests on MPHA’s website.
- Prepare annual membership report for the American Public Health Association.
- Additional duties as reasonably assigned.
Qualifications & Specific Requirements for this Position:
- Excellent communications, writing and organizational skills; demonstrated attention to detail.
- Ability to work effectively with a variety of stakeholders, including board members, partners, association members, and volunteers.
- Adaptability and flexibility in a small team environment.
- Experience with group facilitation and event planning.
- Ability to work independently; judiciousness in asking for assistance.
- Strong interpersonal skills and the ability to work well in a team.
- Experience with database and communications management platforms.
- Demonstrated ability to take initiative and judicious independent decision-making.
- A bachelor’s degree in public health, or relevant area, and/or 2-3 years of non-profit experience. Master’s degree preferred.
Location/Travel
This full-time position is flexible, remote or in-person (MPHA’s office is in Augusta). Some in-state travel is required.
Salary and Benefits
The expected salary range for this position is $50,000-$65,000, depending on experience. MPHA offers the following benefits:
- Health, dental, and vision insurance
- Short and Long-Term Disability
- Life Insurance
- SIMPLE IRA (retirement benefit)
- 13 paid holidays
- 16 days of Paid Time Off/year
- Cell phone/internet reimbursement
- Flexible work schedule
- American Public Health Association membership
- Professional development opportunities
To Apply
All interested applicants should email their resume, cover letter, two references, and a writing sample to MPHA’s Executive Director, Becca Boulos (rebecca.boulos@mainepublichealth.org). Applications will be reviewed as they are submitted, with a deadline of Friday, March 21st. In order to be considered, please send all requested information; incomplete applications will not be reviewed.
Thinking About Applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.
MPHA is an Equal Opportunity Employer
It is the policy of Maine Public Health Association to provide equal opportunity for all qualified persons and not discriminate against any employee or applicant for employment on the basis of race, color, religion, national origin, sex, pregnancy, sexual orientation, gender identity and expression, disability, age, ancestry, genetic information, whistleblower status, military/veteran status, an assertion of a right or claim under the Maine Workers’ Compensation Act or any other status protected by law: (i) in the persons served, or in the manner of service; or (ii) in the hiring, assignment, promotion, salary determination, or other conditions of staff employment. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay, and all other details and conditions of employment. Employment and promotion decisions will be based on merit, organizational resources, and the principle of furthering equal opportunity. The requirements we impose in filling a position will be those that validly relate to the job performance required. All other personnel actions including but not limited to compensation, benefits, transfers, layoffs, recalls from layoffs, and training programs will be administered without regard to race, color, religion, sex, gender, age, national origin, disability, veteran status, or any other protected status, in accordance with appropriate law.